Online dispute resolution for consumers in the European Union /

"E-commerce offers immense challenges to traditional dispute resolution methods, as it entails parties often located in different parts of the world making contracts with each other at the click of a mouse. The use of traditional litigation for disputes arising in this forum is often inconvenie...

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Bibliographic Details
Main Author: Cortés, Pablo
Format: Electronic eBook
Language:English
Published: Abingdon, Oxon ; New York, NY : Routledge, 2011.
Series:Routledge research in IT and E-commerce law.
Subjects:
Online Access:EBSCOhost
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Table of Contents:
  • Consumer protection and access to justice in the e-commerce era : a European perspective
  • Online dispute resolution : an emerging option for redress strategy
  • Consumer adjudicative processes supported by technology : court processes and arbitration
  • Online mediation for consumers : the way forward
  • A legal framework to develop consumer ODR in the EU : a proposal.