Online dispute resolution for consumers in the European Union /

"E-commerce offers immense challenges to traditional dispute resolution methods, as it entails parties often located in different parts of the world making contracts with each other at the click of a mouse. The use of traditional litigation for disputes arising in this forum is often inconvenie...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Cortés, Pablo
التنسيق: الكتروني كتاب الكتروني
اللغة:الإنجليزية
منشور في: Abingdon, Oxon ; New York, NY : Routledge, 2011.
سلاسل:Routledge research in IT and E-commerce law.
الموضوعات:
الوصول للمادة أونلاين:EBSCOhost
الوسوم: إضافة وسم
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100 1 |a Cortés, Pablo. 
245 1 0 |a Online dispute resolution for consumers in the European Union /  |c Pablo Cortés. 
264 1 |a Abingdon, Oxon ;  |a New York, NY :  |b Routledge,  |c 2011. 
300 |a 1 electronic resource (xxi, 260 pages) 
336 |a text  |b txt  |2 rdacontent 
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490 1 |a Routledge research in IT and E-commerce law 
504 |a Includes bibliographical references (pages [233]-254 and index. 
505 0 |a Consumer protection and access to justice in the e-commerce era : a European perspective -- Online dispute resolution : an emerging option for redress strategy -- Consumer adjudicative processes supported by technology : court processes and arbitration -- Online mediation for consumers : the way forward -- A legal framework to develop consumer ODR in the EU : a proposal. 
588 |a Description based on print version record; resource not viewed. 
506 0 |a Open Access  |5 EbpS 
520 |a "E-commerce offers immense challenges to traditional dispute resolution methods, as it entails parties often located in different parts of the world making contracts with each other at the click of a mouse. The use of traditional litigation for disputes arising in this forum is often inconvenient, impractical, time-consuming and expensive due to the low value of the transactions and the physical distance between the parties. Thus modern legal systems face a crucial choice: either to adopt traditional dispute resolution methods that have served the legal systems well for hundreds of years or to find new methods which are better suited to a world not anchored in territorial borders. Online Dispute Resolution (ODR), originally an off-shoot of Alternative Dispute Resolution (ADR), takes advantage of the speed and convenience of the Internet, becoming the best, and often the only option for enhancing consumer redress and strengthening their trust in e-commerce. This book provides an in-depth account of the potential of ODR for European consumers, offering a comprehensive and up to date analysis of the development of ODR. It considers the current expansion of ODR and evaluates the challenges posed in its growth. The book proposes the creation of legal standards to close the gap between the potential of ODR services and their actual use, arguing that ODR, if it is to realise its full potential in the resolution of e-commerce disputes and in the enforcement of consumer rights, must be grounded firmly on a European regulatory model. Introduction 1. Consumer Protection and Access to Justice in the E-Commerce Era: A European Perspective 2. Online Dispute Resolution as a Consumer Redress Strategy 3. Consumer Adjudicative Processes Supported by ICT: Court Processes and Arbitration 4. Online Mediation for Consumers: The Way Forward 5. The Need for a Legal Framework to Develop Consumer ODR in the EU"--Publisher's description. 
546 |a English. 
590 |a WorldCat record variable field(s) change: 650 
650 0 |a Arbitration and award  |z European Union countries  |x Data processing. 
650 0 |a Dispute resolution (Law)  |z European Union countries  |x Data processing. 
650 0 |a Electronic commerce  |x Law and legislation  |z European Union countries  |x Data processing. 
650 0 |a Dispute resolution (Law) 
650 0 |a Electronic commerce. 
650 6 |a Règlement de conflits. 
650 6 |a Commerce électronique. 
650 6 |a Règlement de conflits  |z Pays de l'Union européenne  |x Informatique. 
650 7 |a POLITICAL SCIENCE  |x Government  |x Judicial Branch.  |2 bisacsh 
650 7 |a LAW  |x Legal Services.  |2 bisacsh 
650 7 |a LAW  |x Civil Procedure.  |2 bisacsh 
650 7 |a Dispute resolution (Law)  |x Data processing.  |2 fast  |0 (OCoLC)fst00895377 
651 7 |a European Union countries.  |2 fast  |0 (OCoLC)fst01269470 
650 7 |a Electronic Commerce  |2 gnd 
650 7 |a Recht  |2 gnd 
650 7 |a Schlichtung  |2 gnd 
651 7 |a Europäische Union  |2 gnd  |0 (DE-588)4131753-1 
650 7 |a Elektronisk handel  |x juridik och lagstiftning  |z EU-länderna.  |2 sao 
653 0 |a Information technology law 
653 0 |a Commercial law 
653 0 |a Dispute resolution 
653 0 |a Law 
653 0 |a E-commerce 
653 0 |a Information technology 
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830 0 |a Routledge research in IT and E-commerce law. 
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